A WhatsApp automation partner we team up with to close the loop between a website and a real conversation. ELF builds the site that gets you found; WaaPY makes sure that when a customer messages, someone — or something smart — answers instantly.
WaaPY is a Malaysian WhatsApp Business platform built for companies that expect more from their customer communication. It goes well beyond a basic business number — a shared team inbox, an advanced AI chatbot that plugs into your own data, bulk messaging at scale, and even WhatsApp Cloud API voice calling, all in one place.
As a Meta Business Partner, WaaPY does for the conversation what we do for the website: take something most SMEs find messy and make it calm, organised, and reliable. That shared “less is more” instinct is exactly why the partnership fits.
Everything a growing business needs to handle WhatsApp like a real support and sales channel — not a personal phone someone forgets to check.
One WhatsApp number, your whole team. Chats are shared so anyone can pick up, assign, and reply — no messages slipping through the cracks.
More than pre-set FAQs. It connects to your databases and APIs to give real-time, personalised, human-like replies — 24/7, even for complex questions.
Send promotions, updates, and alerts to many customers at once, personalised and on-brand, without pasting the same message a hundred times.
Let multiple agents handle incoming and outgoing WhatsApp calls — with transfers and recordings — so support feels seamless, not scattered.
Connects with the tools you already use — CRM, n8n, PBX phone systems and more — so your WhatsApp workflows run automatically in the background.
ELF designs and maintains a fast, clean website that gets your business found — by people and by AI search — and makes it easy to reach you.
The moment a visitor messages, WaaPY takes over: instant replies, the right team member, and follow-ups that don’t get forgotten.
We keep the site running and consistent; WaaPY keeps the conversations flowing. You get one joined-up presence, and only ever one team to call.
Most SMEs pour effort into getting found, then lose the customer at the last step — a WhatsApp message that goes unanswered for hours, or a reply that sounds nothing like the polished website they just visited. Pairing an ELF-built website with WaaPY closes that gap: the same brand, the same tone, the same care — from the first click all the way to “how can I help you?”
Let us build the website, and set you up with WaaPY behind it, so every customer who finds you actually gets an answer. One brand, from the homepage to the chat.