A WhatsApp automation partner we team up with to close the loop between a website and a real conversation. ELF builds the site that gets you found; WaaPY makes sure that when a customer messages, someone — or something smart — answers instantly.
WaaPY is a Malaysian WhatsApp Business platform built for companies that expect more from their customer communication. It goes well beyond a basic business number — a shared team inbox, an advanced AI chatbot that plugs into your own data, bulk messaging at scale, and even WhatsApp Cloud API voice calling, all in one place.
As a Meta Business Partner, WaaPY does for the conversation what we do for the website: take something most SMEs find messy and make it calm, organised, and reliable. That shared “less is more” instinct is exactly why the partnership fits.
Everything a growing business needs to handle WhatsApp like a real support and sales channel — not a personal phone someone forgets to check.
One WhatsApp number, your whole team. Chats are shared so anyone can pick up, assign, and reply — no messages slipping through the cracks.
More than pre-set FAQs. It connects to your databases and APIs to give real-time, personalised, human-like replies — 24/7, even for complex questions.
Send promotions, updates, and alerts to many customers at once, personalised and on-brand, without pasting the same message a hundred times.
Let multiple agents handle incoming and outgoing WhatsApp calls — with transfers and recordings — so support feels seamless, not scattered.
Connects with the tools you already use — CRM, n8n, PBX phone systems and more — so your WhatsApp workflows run automatically in the background.